Transfers

Incoming Transfers

• For the efficient processing of incoming transfers, it is vital that the receiving customer’s name and contact number be included with the firearm(s). Transfers received without the proper information content will be assessed an additional administrative fee of $50.00/per firearm, set aside and processed when time permits.
• Please note that receiving a delivery notification from UPS/USPS/Fed Ex DOES NOT mean that the item(s) is ready for pickup. All transferred firearm(s) will be available for pickup ONLY AFTER the customer has been contacted by one of The Alamo Transfer Agents. We will notify the customer by either email, text, or a phone call to the number on file. If there is no answer, a voice mail will be left and a note will be placed on the customers file. Transfer agents will only make 1 attempt to contact the customer and it is up to the customer to follow up.

All incoming transfers will be processed in the order that they are received. Transfers are only processed Tuesday – Friday. Our transfer agents strive to process transfers within 48hrs of receipt (weekends & holidays NOT included), however this is not always possible during high volume periods.

• Customers have 30 calendar days to pick up transferred firearms, unless other arrangements have been made between the customer and the Warehouse Manager. Customers that have not picked up by the 30th day will be assessed a $10/per-day storage fee PER FIREARM until either the firearm has been picked up or the value of the firearm or the cost of labor has been reached. Once the storage fee exceeds the cost of labor and/or the value of the firearm, the firearm(s) will be considered abandoned and will become the property of The Alamo. See abandoned firearms policy below:
• abandoned firearm policy.

Transfers from Private Individuals

• The Alamo accepts incoming transfers from FFL dealers only, WE NO LONGER ACCEPT TRANSFERS FROM PRIVATE INDIVDUALS.

• TRANSFERS RECEIVED FROM PRIVATE INDIVIDUALS WILL BE SUBJECT TO AN ADDITIONAL $100.00 FEE PER FIREARM, SET ASIDE AND RETURNED TO AN FFL OF OUR CHOOSING NEAR THE SENDER’S ADDRESS. IF AFTER 30DAYS PAYMENT HAS NOT BEEN RECEIVED THE FIREARM SHALL BE CONSIDERED ABANDONED AND SOLD BY THE ALAMO RANGE TO RECOVER FEES.

Picking up Your Transfer

To pick up your transfer you must have the following:

• A valid Florida driver’s license or any issued Florida State ID with your current physical address on it, as required by the Florida Department of Law Enforcement (FDLE)
• Other acceptable proof of Florida residency such as: Florida motor vehicle registration, Florida voter registration card, Florida hunting or fishing license.
• FDLE requires a 3-5 day waiting period (excluding weekends and holidays), depending on county of residency for pickup of all handguns, rifles and shotguns, unless a valid Florida Concealed Weapons/Firearms License is presented along with the aforementioned IDs.

Outgoing Transfers

• The Alamo provides the service of shipping outgoing transfers for our customers. By law, the Alamo can only transfer firearms to another FFL dealer and handguns must be shipped 2nd Day Express. Long guns will be shipped ground unless otherwise specified and paid for by the customer.
• When a customer purchases a firearms from The Alamo and wishes to ship it out within 30 days, only a appropriate shipping fees will apply. Transfer fees will apply to all firearms not purchased at The Alamo and firearms purchased at The Alamo shipped after the aforementioned time period.
• The Alamo ships all firearms with UPS exclusively and insurance is available at the cost of $1 per hundred dollar value. For the protection of the firearm(s) being shipped, it is preferred that customers bring the firearm in the original box/packaging, or an aftermarket soft or hard case, however we will accept firearms without them. The Alamo will provide packing materials and shipping boxes as part of our transfer service.
• Firearms shipped to Hawaii and Alaska are subject to actual shipping costs and extended delivery periods.
• For the efficient processing of outgoing transfers, the following information is required:
  • Customers name, address, and contact number
  • Photocopy of customers driver’s license
  • Name and contact number of the person receiving the firearm
  • Name, contact number, and state of the receiving FFL
  • Amount of insurance if desired
  • A tracking number will be sent if an email address is provided
• The Alamo Transfer Agents are highly proficient at working with lawyers, executors, wills, and trusts. Please contact the Warehouse Manager at [email protected] for answers and appropriate direction to accommodate your needs during this sensitive time.

TRANSFERS / RETURNS FROM CUSTOMER TO MANUFACTURER FOR WARRANTY REPAIRS

1. Minimum Armorer Labor $20.00
2. Transfer Administrative Fee $50.00
3. Shipping Fee $50.00 handgun $35.00 long gun
4. Factory Repair Charges WILL VARY

Note: these charges cover Alamo Staff labor, shipping and handling costs.

• To avoid the above charges, the first effort by the firearm owner should be to contact the manufacturer on their website under customer service or contact links and follow the direction provided.
• Most firearm manufacturers will issue a Return Merchandise Authorization (RMA) number and supply packing and shipping instructions to the customer. Some may even provide a shipping label allowing the firearm owner to pack and ship the firearm themselves.
• Some firearm manufacturers will supply the above and direct the customer to take the firearm and paperwork to an FFL to handle the transfer and shipping. This does not exclude possible charges to the customer for Alamo Staff time and labor.
• Select few firearm manufacturers will ship the repaired firearm directly back to the owner’s place of residence, however, the majority will require the firearm to be returned to the owner through an FFL dealer. Charges for Alamo staff time, labor and transfer fees will apply in this instance.
• There is no background check required when returning a repaired firearm back to the owner, however, if the firearm is a new replacement from the manufacturer in place of the original firearm sent in for repair, the transfer costs, 4473 paperwork, and background checks do apply. Replacement of firearms is completely at the discretion of the manufacturer.
• Turnaround times for repairs vary between manufacturers and are completely BEYOND THE CONTROL of The Alamo. Typical repair times differ from a minimum of 2-4 weeks to 8 weeks or longer. Most repairs are covered under the manufacturer warranty, however some manufactures offer limited warranty and have costs attached for repairs. It is the customer’s responsibility to communicate with the manufacturer and our Armorer and understand possible costs for repairs of their firearms.